Terms & Cond
Please note that construction of this Website is ongoing. If you find any errors pleased contact us. Your comments are appreciated.
Guitar Technical Services is completely dedicated to providing total customer satisfaction.
If you have any comments or suggestions, please email us using the link on the Contact Us page.
Our Contact details:
Personal Visit: - By Appontment Only - NO COLD CALLING
Guitar Technical Services
3 Woodway Avenue
Working Week is:
Sunday & Monday - CLOSED
Tuesday 2pm 5.30pm and Tues. evening from 7.30pm to 10pm
Wednesday to Saturday 8am to 6pm
Fax: On Request
Making A Purchase
Please note that payment for 'Services' require our direction via email. However, making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Check Out' and you will be asked for a few details that we need to be able to complete the order.
Currently, payment will be via PayPal. Transactions are in GBP ( Pounds Sterling). Any sales are limited to the UK market only.
We accept Visa and Mastercard via the Paypal system. We do not charge for any item until it is ready to ship unless it is a pre-paid 'Set-up Voucher. Back-ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, normal post but this will be processed via this website's PayPal system.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.In the case of the 'Set-up Voucher', the price quoted is assuming the guitar is geometrically correct. If the guitar is not up to standard when received, there may be an additional charge for extra work.
Shipping And Handling
Guitars sent are subject to a £15.00 Carriage charge. Collections are by special quote, which include transit insurance. Despatches of guitars are by courier service and depending on when the order is processed. No despatches are made Friday, Saturday or Sunday or Bank Holidays.
We deliver your order right away. We will normally send your order to you in 3 business days . We do not accept international orders so delivery is mainland UK only.
If your item is not in stock, we will back order for you unless it is a 'one off' special item. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, No VAT is added to the current Service Costs or stock at this time.
Credit Card Security
This website does not process credit card details but you will be re-directed to Paypal secure site on completion of the order.
We guarantee your satisfaction and all Professional Set-ups carry a 12 month guarantee with Health Checks at 6 and 12 months - free of charge - (excluding string and post & packing cost if applicable)
If you need to reach us, please email us using the link on the store page, alternatively, You can call on 01926-499012 an option is by mobile 07767-431043 or International +44 1926-499012 fax transmissions by request only.
Guitar Technical Services do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
See Terms and Conditions on checkout.
Powered By Actinic Shopping Cart Software